HireHealth Pty Ltd (“HireHealth”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including sensitive health information, when you use our services or interact with our website at https://hirehealth.com.au.

We may collect personal information such as your full name, date of birth, contact details including phone number, email address and residential address, employer or company details, and identification details where required. We also collect sensitive health information including medical history relevant to employment assessments, pre-employment medical results, drug and alcohol screening results, functional capacity assessment results, audiometry and spirometry results, and any other health information required for occupational assessments. In addition, we may collect technical information such as IP address, browser type, device information, and website usage data through cookies or analytics tools.

We collect this information directly from you through forms, bookings, or consultations, from your employer or prospective employer, through online booking systems such as Calendly or similar platforms, through communications including email, phone, and SMS, and automatically via our website through cookies and analytics tools.

We use your information to conduct pre-employment, periodic, and exit medical assessments, provide occupational health services including OGUK, rail, FIFO, and commercial driver medicals, communicate with you and your employer regarding appointments and results, issue medical reports and fitness-for-work determinations, manage bookings, scheduling, and invoicing, comply with legal and regulatory obligations, and improve our services and website experience.

We may disclose your information to your employer or prospective employer as part of medical reporting, to treating doctors or specialists if required for assessment, to pathology and laboratory providers, to regulatory or government authorities where required by law, and to IT service providers and secure data storage providers. We only share the minimum necessary information required for the relevant purpose.

We take reasonable steps to protect your personal and health information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure cloud-based systems, access controls and role-based permissions, encrypted communications where possible, and secure storage of medical records.

In some cases, your information may be stored or processed using cloud services that operate outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients comply with Australian privacy laws or equivalent safeguards.

You have the right to request access to your personal information and request corrections to inaccurate or incomplete information. Requests can be made by contacting us using the details below.

Our website may use cookies and analytics tools to understand website usage, improve user experience, and monitor performance. You can disable cookies through your browser settings.

We retain personal and health information only for as long as necessary to provide our services, meet legal and regulatory requirements, and maintain medical records as required by law.

If you believe we have breached your privacy rights, you may contact us and we will investigate and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) via https://www.oaic.gov.au.

HireHealth Pty Ltd can be contacted at [email protected] and through our website at https://hirehealth.com.au.

We may update this Privacy Policy from time to time, and the latest version will always be available on our website.